E-commerce
Chatbot for Cosmetics Online Store
Client: cosmetics e-commerce store, 500+ orders/month. Challenge: reduce support team load (3 operators couldn't handle the inquiry volume).
Solution: AI chatbot integrated with product database and CRM. Answers questions about ingredients, availability, shipping. Handles returns.
Logistics
Document Processing Automation for Transport Company
Client: transport company, Vladivostok. Challenge: 500+ waybills/day entered manually by 4 operators. Errors, delays, overtime.
Solution: AI recognition of scanned waybills (various formats from different senders). Automatic export to accounting system.
HR
AI Resume Screening for Staffing Agency
Client: staffing agency, Vladivostok. Challenge: 200+ resumes/day for 15 positions. HR managers spent 70% of time on initial screening.
Solution: AI agent analyzes resumes, matches against job requirements, ranks candidates, and prepares brief summaries.